What is the check-in and check-out time at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
Check-in is from 14:00 and check-out is by 11:00.
91 photos
Shibuya Stream Hotel – A Favorite for Families in Tokyo
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Key details
About the Hotel
Shibuya-Ku Shibuya 3-21-3, Tokyo, 150-0002,
- Steps from Shibuya Crossing
Perfect
9.1
9.5
4.5
4.5
4-star hotel directly connected to Shibuya Station with on-site nightclub and shared kitchen facilities
Amenities & Unique Services
The hotel provides a
Rooms & Accommodations
The hotel has
Dining & Entertainment
A
Location & Accessibility
Shibuya Stream Hotel is located
Guest Services & Facilities
The hotel has a
Highlights
Location: Above Shibuya Station, 600m from Shibuya Scramble Crossing
Rooms: 177 rooms with corner rooms offering Tokyo Tower views
Dining: European cuisine restaurant, daily buffet breakfast from 7 AM
Entertainment: On-site nightclub with DJ
Amenities: Shared kitchen, loan equipment, clothing care with LG Steamer
Service: Free taxi to sister hotel, luggage transfer, robot room service
“The location is undeniably prime, placing guests in the heart of Shibuya with immediate access to transport and attractions. Though some find the rooms compact, the high-quality amenities and thoughtful extras, such as in-room clothing care, elevate the experience. It's a solid choice for those prioritizing location and efficiency.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Standard Double Room Shower Only2 persons23 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Double Room Small Double Bed Shower Only2 persons20 sq. feet1 Double bedAir conditioningHeatingroom details
- Superior Corner Twin Room City View Extra Bed more than2 persons43 sq. feet2 Single bedsAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Private parking is possible on site at true.
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
Business
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Night club
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Tea and coffee facilities
- Trouser press
- Rollaway beds
Bathroom
- Free toiletries
Self-catering
- Shared kitchen
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At Shibuya Stream Hotel, dining transforms into a delightful experience, showcasing a blend of European culinary traditions in a contemporary setting. The vibrant bar and dining space invites guests to unwind and indulge in flavors that celebrate richness and creativity.
Shibuya Stream Hotel Location
Shibuya-Ku Shibuya 3-21-3, Tokyo, 150-0002,
Explore Tokyo
Explore Shibuya
Hachiko Memorial Statue
8 minutes' walk
Hachiko Memorial Statue honors the loyalty of Hachiko, a famous Akita dog, and is a beloved meeting point in Shibuya.
Shibuya Crossing
8 minutes' walk
Shibuya Crossing is one of the busiest pedestrian crossings globally, a must-see for its iconic view and vibrant atmosphere.
Takeshita Street
25 minutes' walk
Takeshita Street is a trendy shopping alley known for unique fashion boutiques, crepe shops, and a youthful vibe.
Meiji Jingu Shrine
30 minutes' walk
Meiji Jingu Shrine is a serene Shinto shrine surrounded by a beautiful forest, perfect for a peaceful stroll.
Yoyogi Park
20 minutes' walk
Yoyogi Park offers vast open spaces for picnics, walking, and cycling, with seasonal festivals and events to enjoy.
Saigoyama Park
20 minutes' walk
Saigoyama Park features stunning city views and a tranquil setting, ideal for those looking to relax amidst nature.
Gyukatsu Motomura Shibuya
2 minutes' walk
Gyukatsu Motomura specializes in deep-fried beef cutlets, served with a unique cooking experience at your table.
Craft Beer Tap Grill & Kitchen Shibuya
2 minutes' walk
Craft Beer Tap Grill offers a vibrant atmosphere and a rich selection of local craft beers paired with comfort food.
NHK Studio Park
17 minutes' walk
NHK Studio Park provides insights into Japanese broadcasting with interactive exhibits and behind-the-scenes tours.
Mori Art Museum
25 minutes' walk
Mori Art Museum exhibits contemporary art in a chic setting with panoramic views of Tokyo, hosting regular exhibitions.
Tips on navigating the city
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs JPY 3800.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Number of floors:
5
Number of rooms:
187
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Excellent location
Helpful staff
Clean hotel
Delicious breakfast
Nice room view
Cons
Limited counter space
Busy laundry machines
Guest reviewsbased on 1519 reviews
Silvia from Italy
Couple
Standard Twin Room
3 nights in November 2025
|
Reviewed: February 14, 2026
6/10
hard light small rooms
The taxi service outside was not easy to access. The rooms felt quite small, almost cramped. There was also this hard light in the middle of the room. I kept bumping my head on it. It was pretty annoying! The views were not excellent as they were far in the distance.
0 Helpful
elena from italy
Single
standard twin room
4 nights in November 2025
|
Reviewed: January 25, 2026
9.5/10
excellent hotel experience
easy access shopping options helpful staff comfy beds
the hotel had easy access to the train station. this made travel simple. many dining and shopping options were available. the staff were very helpful to me. the location was really convenient. the beds were comfy and large.
the street noise reached my room on the 13th floor.
Rooms
9/10
my standard twin room offered sufficient space. it featured a modern design. the room had nice amenities. it also featured hair oil.
Service
10/10
front desk staff were efficient. they were also friendly. cleaning staff maintained high standards. staff helped recover my lost wallet. i found them very patient, and that was great. the hotel organized taxi services.
Facilities
9/10
the hotel had direct access to the train station! the hotel also had restaurants. a self care pick n mix was available in the lobby. breakfast had many western options and was delicious. drinks were free at after work events.
Location
10/10
the hotel location offered direct train station access. airport express access was convenient. shopping and dining options were plentiful! the hotel is near scramble square. the subway was nearby, so nice.
0 Helpful
|
Elena from Spain
Couple
Superior Twin Room
3 nights in November 2025
|
Reviewed: January 19, 2026
9.3/10
Romantic Shibuya Escape
convenient location direct connection dining options helpful staff
i found the location convenient for exploring. it connected directly to the station via a skywalk. many restaurants located within the building complex provided various dining options. the staff were helpful and friendly attending to every need we had.
the self check-in system felt complex and required assistance which was a bit inconvenient
Facilities
9/10
the hotel boasts direct access to public transport ensuring easy exploration of the area it also features multiple restaurants within the building offering diverse dining experiences and added convenience
Rooms
10/10
our superior twin room offered ample space including a separate shower room and toilet providing enhanced privacy and comfort during our romantic getaway with large windows offering superb city views. everything was modern and clean
Dining
9/10
breakfast included both continental and asian options. this offered a good start to each day. the nightly stream hour drinks added a fun and intimate element enhancing our evenings
0 Helpful
|
Anna from Sweden
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed: December 23, 2025
7/10
a mostly good stay
central location friendly staff taxi access small room
i found the location really convenient, it was right at the center of the area. the staff were also great, and breakfast was tasty with a lot of options. i especially liked the variety at the special table, it changed every day.
It wasn't easy to get a taxi outside, i struggled a little. the rooms felt very small for what i paid. I also kept hitting my head on a hard light in the middle of the room, annoying!
0 Helpful
Maria from Spain
Couple
standard twin room
5 nights in November 2025
|
Reviewed: December 09, 2025
9.0/10
convenient shibuya stay
central location language variety
the hotel is in a very handy location near the shibuya crossing and the train station. it made getting around so easy. the staff were amazing and everyone spoke several languages. i especially enjoyed that the breakfast buffet included vegetarian choices.
i noticed taxis struggled a bit to get to the hotel, unless they were familiar with the shibuya area? it wasn't a major issue, but something to be aware of.
Location
10/10
the hotel is located right next to shibuya station. this proximity allowed for easy access to transportation. it also offers quick access to the shibuya crossing.
Service
9/10
the staff were very friendly and accommodating during check-in and check-out. they facilitated late night access to the hotel. many staff members spoke several different languages.
Rooms
9/10
the room size was spacious! especially when compared to other hotels. it offered great views of the surrounding area. the room was also very quiet.
Dining
8/10
breakfast had many choices and i found it yummy. the breakfast buffet offered vegetarian options. the dining area had a pleasant atmosphere with other guests speaking quietly.
0 Helpful
|
Show more reviews
FAQs
About Shibuya Stream Hotel
How far is Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu from Tokyo Haneda Airport?
The hotel is located 20 km from Tokyo Haneda Airport.
What are the nearby attractions to Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
Nearby attractions include Hachiko Statue (1 km), Shibuya Scramble Crossing (1 km), and Konno Hachimangu Shrine (0.5 km).
What dining options are available at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
The hotel features an on-site restaurant serving European dishes and a lounge bar.
What amenities are provided in the rooms at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
Rooms are equipped with a flat-screen TV, air conditioning, an electric kettle, and a safety deposit box.
Is breakfast included in the stay at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
Breakfast is available for an additional charge of 3500 JPY.
What services are available for guests at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
The hotel offers a 24-hour front desk, laundry services, and luggage storage.
Are there fitness facilities at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
Guests have access to a fitness center for recreation during their stay.
Does Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu have a smoking area?
There is a designated smoking room and restrooms located on the 4th floor.
Which languages are spoken by the staff at Shibuya Stream Hotel Formerly Shibuya Stream Excel Hotel Tokyu?
The staff is fluent in English and Japanese.
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